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Terms of use

Α. GENERAL TERMS

1. Introduction

1.1. Website www.myecotype.gr is an online store for the exhibition and distribution of products and services via the Internet, which was created by the sole proprietorship under the name “KYRMOS NIKOLAOS” which is based in Kalochori, Thessaloniki, Greece, behind Leonidiou Street, Greece. 57009, with VAT number 047553421, TAX OFFICE A ‘Thes / nikis, as legally represented, tel. 6942986934, e-mail info@myecotype.gr (hereinafter “the Company”).

1.2. The use of the online store and making purchases through it is governed by the following terms and conditions. Before entering and using the online store www.myecotype.gr,read carefully and make sure that you fully understand and agree with its terms and conditions, as long as every user who enters and uses the products and services of the online store www.myecotype.gr is considered to consent and explicitly and unconditionally accept its terms of use, without being able to invoke ignorance of them. If a user does not agree with these terms, he must refrain from further use of the online store and from any transaction through it.

1.3. In case the use of any service of the online store is governed by more specific terms of use, these special terms will apply in addition to these General Terms of Use. In case of conflict between the General Terms of Use of the online store and the special terms of individual services, the special terms of each service will prevail.

1.4. The Company may temporarily and / or permanently suspend the operation of the online store for any reason and at any time. Also, the Company reserves the right to unilaterally modify the content of the online store at any time. www.myecotype.gr , as well as the present terms of use and will inform the users through this website. The use of the online store at a time after the posting of the revised terms of use constitutes a binding acceptance of them. Any modification does not occupy orders already placed to be executed.

1.5. The Company’s online store is available in Greece. The online store contracts are made in Greek or English, which you declare that you understand (writing and reading).

1.6. The use of the online store by minors or by persons deprived of legal capacity is prohibited. By entering the online store you declare that you are an adult and that you have legal capacity, and you commit that you will not allow the use of your data and passwords by minors or persons who have no legal capacity. If your data and passwords are used in this way, you are responsible. For this reason, please follow the basic rules of online transaction security.

1.7. All transactions carried out through the online store of the Company, www.myecotype.gr , are governed by Greek and European law, which regulates issues related to e-commerce, as well as by the law on consumer protection (Law 2251/1994, as applicable), which governs the sale of products at a distance.

1.8. For any dispute that may arise in relation to, or on the occasion of use, the online store of the Company, www.myecotype.gr , the courts of Thessaloniki are exclusively responsible for resolving it.

2. Information and products provided

2.1. The Company is committed to the quality, completeness and validity of both the information provided in its online store www.myecotype.gr , as well as for the essential characteristics of the products described in it, as well as for the accuracy of the data concerning the services provided by the online store of the Company, but also to the Company itself. In the context of good faith, the Company is not responsible for technical or typographical errors, which may have occurred unintentionally or due to interruptions of the website by force majeure.

2.2. Taking into account the nature of the transactions through an online store, the Company will make every reasonable effort to immediately update the system in case of any change in the information provided and to avoid cases of errors (inadvertently) in their registration. However, for the security of transactions in case a product has an unusually low or high price in relation to its market value, before proceeding with its order, you can contact the Company at tel. 6942986934 or by e-mail info@myecotype.gr

3. Limitation of Liability

3.1. The Company cannot guarantee the availability of the featured products. However, it is committed to informing the users of the online store in a timely manner about their unavailability.

3.2. The Company is responsible only for gross negligence and deceit, in case of delay in the delivery of ordered products and for information that it provides, or services that it provides through its online store. In no event shall he be liable for any civil or criminal claims or damages (including lost profits) suffered by a visitor to the online store or a third party for reasons related to its operation or not or the inability to provide products through or any unauthorized interference by third parties with products or information available from the online store.

3.3. The Company is not responsible for any technical problems that may arise to users when they attempt to access the Company’s website or online store or during their visit to it and are related to the operation or compatibility of their own infrastructure with the use of the website or the online store.

3.4. The Company makes every effort for the good operation of its electronic network, but in no case does it guarantee that the operation of the website www.myecotype.gr , its servers and / or third party websites through which its content is transmitted will be uninterrupted and / or orderly, free of viruses and similar data.

3.5. The Company does not bear any responsibility for acts or omissions of third parties and especially unfair interventions of third parties in products and / or services and / or information, available through its online store. Where this website contains references to third party websites, the www.myecotype.gr is not responsible for the content of these pages, as well as for any damage or injury that may arise from their use, as the visitor has access to them solely at his own discretion and responsibility.

3.6. In any case, without prejudice to the above, the liability of the Company as a seller for actual defects of the products or lack of their agreed properties is governed by the relevant provisions of n. 2251/1994 and the Civil Code, as applicable.

4. Intellectual property rights

4.1. The websitewww.myecotype.gr is the official online store of the Company. The content of the website (indicatively the texts, graphics, photos, illustrations, all kinds of information and data about the provided products and services, the trademarks of the products, etc.) are the subject of its intellectual property Company and / or its associates and is protected by the applicable copyright provisions.

4.2. It is prohibited, without the prior written consent of the Company or any other copyright owner, any copying, mechanical reproduction, distribution, transfer, storage, processing, republishing, transmission, resale, execution, download, modification announcement or misleading the public about the content of the website www.myecotype.gr . The Company reserves everything for any of its legal and / or contractual rights, in addition to those mentioned herein.

4.3. All trademarks, insignia, product names, logos and product specifications, as well as the name of the Company or third party companies appearing on www.myecotype.gr . are protected by the applicable intellectual and industrial property provisions. Their appearance on the website www.myecotype.gr . does not constitute in any way nor may it be construed as a transfer or assignment of their license or right of use by the users or visitors of the website.

5. Hyperlinks

5.1. The links that may appear on the website www.myecotype.gr are not under the control of the Company. Therefore, the Company is not responsible for the content of these or any related website, as well as any changes or updates to them.

5.2. The Company expressly states that it is not obliged to control the security and content of third party websites. However, it has the right to terminate access to any website, which appears as a link or in any way related to the website www.myecotype.gr , if in the judgment of the Company its content is contrary to the legislation and good manners and / or these terms.

6. Obligations and responsibility of the User

6.1. The users of the online store website www.myecotype.gr agree and accept that they will make lawful and appropriate use of it and will refrain from any illegal, contrary to transactional and good morals, unfair and abusive use of the content of the website and the services of the online store of the Company. They will generally refrain from acts or omissions that may cause damage or malfunction to the Company’s website / online store and / or to the Company itself or third parties.

6.2. In particular, users undertake and accept that they will not use the Company’s online store for:

1st Sending, publishing, sending by e-mail and generally in any way transmitting illegal content, which causes or may cause damage to the legal interests of the Company or third parties and / or infringes the confidentiality or confidentiality of information of any person.

2nd Sending, publishing, sending by e-mail and generally in any way transmitting content that is threatening, racist, offensive, disturbing, slanderous, defamatory, vulgar, obscene, libelous, or harmful to minors.

3rd Sending, publishing, sending by e-mail and generally in any way transmitting content, which infringes patents, trademarks or secrets or infringes on intellectual / industrial property rights and in general the property rights of the Company or third parties.

4th Transmitting software viruses, or any other codes, files, or programs, designed to interrupt, damage, corrupt, or block the operation of any software, or computer hardware, intentionally or unintentionally.

5th Collect or store or otherwise process personal data of users and visitors of the website www.myecotype.gr.

6.3. Users are solely responsible for the use of the website www.myecotype.gr and the online store of the Company as well as the liability for any damage that will be caused to them, or to third parties, due to, or on the occasion of its use, while they will compensate the Company for any damage suffered due to non-compliance with these terms of use of the above website.

7. Confidentiality

7.1. Both the Company and the user of its online store undertake and agree that any information in written, oral or other form, exchanged between them in the execution of transactions between them, or on the occasion thereof, remains the property of the delivering party. All the above data are characterized by the present and will be kept as confidential and will be used exclusively for the service of the transactions between them. parties will be permitted without the prior written consent of the party providing the confidential information.

7.2. The above obligation of confidentiality does not apply to information:

1st which are public and generally available to the public, without such disposition being the result of a breach of the terms hereof,

2nd received from third parties, who are not bound by a confidentiality obligation,

3rd which was already in the possession of the recipient or known to him before the start of communication between the parties,

4th which by law or decisions of the competent judicial and administrative authorities, the party is obliged to notify

B. PRIVACY

This Privacy Statement describes the method of collecting data from the website www.myecotype.gr , the use of this data by the Company and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to the Company during your orders on this website.

1. Generally

The information provided voluntarily by the users of the website www.myecotype.gr are used by the Company, in order for its users to have direct and substantial communication with the online store and to be served and executed their orders. The website www.myecotype.gr does not distribute to any other organization or partner that is not connected to its online store the email addresses, or any other information concerning its users, except to its direct partners in the process of servicing users’ orders.

2. Collection and use of information

2.1. The Company designed the website www.myecotype.gr , so that its users can visit it without having to reveal their identity, unless they wish. Website visitors are required to provide their personal data only if they want to order a product (s), register on the website and / or send an email to info@myecotype.gr

2.2. The www.myecotype.gr collects the following types of information about users: (1) information provided by the user when registering as a customer, www.myecotype.gr , (3) information that the user gives to contest entries that take place from time to time, (4) information that the user gives when connecting through another platform (applications ios, android, Facebook, Instagram, Google).

2.3. When filling out any order form on the website www.myecotype.gr , you will be asked for the name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. The www.myecotype.gr makes use of the information you provide during the electronic submission of the form, in order for the Company to contact you regarding (a) the delivery of the order at your place, (b) for confirmation and identification of the customer in any necessary case, ( c) receipt of prizes after a lottery.

2.4. Each order processing requires the collection of your personal information, for delivery, or reservation, of an order. The submission of your personal data by you means that you consent to this data being used by the employees of www.myecotype.gr for the reasons mentioned above. The www.myecotype.gr requires its employees and the maintainers of its website to provide its customers with the level of security referred to in this Privacy Statement. In no other case www.myecotype.gr will not disclose your personal data to third parties without your prior consent, unless this is required through legal channels.

2.5. The personal data of the users of the online store www.myecotype.gr will be used for the purposes described above. We do not collect or process more, or other types of personal data, than is necessary to accomplish the intended purpose. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is done with your consent, we will use your personal data for a different purpose only with your permission.

2.6. In order to continuously improve and enhance our services, we may send you marketing emails related to our Company, or its online store, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of sms to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.

2.7. We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and information systems. We may also use your personal information for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.

3. Cookies

3.1. Thewww.myecotype.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as www.myecotype.gr , to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you with advertising and educational content related to your interests and needs.

3.2. Any changes to this Cookies policy will take effect as soon as the revised Cookies policy is available on our website.

4. Processing of children’s personal data

The Company will not collect or process personal data of children under 16 years of age unless parental consent has been given, in accordance with applicable law. If we notice that a child’s personal data has been collected by mistake, we will delete this data without undue delay.

5. Correcting, Modifying or Deleting Information

Thewww.myecotype.gr allows its users to correct, modify, supplement or delete data and information www.myecotype.gr . If you choose to delete information, the www.myecotype.gr will act to delete this information from its files immediately. To access, change or delete your personal data, to report problems with the operation of the website or to ask any questions, please contact www.myecotype.gr via e-mail to the email address info@myecotype.gr

6. Secure Transactions

6.1. Thewww.myecotype.gr is committed to ensuring the protection and integrity of the data it collects about users of its website. The www.myecotype.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used properly.

6.2. The Company applies the appropriate level of security and has implemented reasonable physical, electronic, and administrative procedures to secure the data it collects from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or constituted. differently processed object. Access to the personal data of its users www.myecotype.gr is provided only to the staff or direct associates of the Company, to the extent that it is required to have such information to serve the orders. In case of violation of files and information, which contain personal data, the Company will comply with the applicable legislation regarding the notification of the violation.

7. Your legal rights

7.1. As a data subject you have specific legal rights regarding the personal data that the Company collects from you. The Company will respect your rights, as they arise from applicable data protection laws, namely the right to withdraw consent, the right of correction, the right of restriction, the right of access, the right of portability, the right of deletion, the right of objection, the right complaint etc.

7.2. The Company will try to satisfy your request within 30 days. However, the deadline may be extended for specific reasons related to the specific legal right or the complexity of your request. In order to exercise your legal rights, please contact us in writing by e-mail at e-mail info@myecotype.gr

8. Protecting your personal data

In general, the Company will delete the personal data it collects from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal information for a longer period of time due to legal provisions.

In addition, we will not delete all your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains files that contain information about individuals who do not wish to be contacted in the future (eg via group e-mails).

9. Periodic Changes

Thewww.myecotype.gr extends, updates and improves its website, and related products and services, and may update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

10. Acceptance of the Privacy Protection Procedures applied by www.myecotype.gr

If you use this website you accept and agree to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.

C. PRODUCT DELIVERY AND PAYMENT POLICY

1. Costs and delivery time of products

1.1. The cost of transporting the products, ordered through the online store www.myecotype.gr is not included in the price of the products and is the responsibility of the buyer – user of the online store, unless explicitly stated otherwise.

1.2. By placing your products in the shopping cart, you can also see the shipping costs that correspond to your order. Shipping costs are not fixed, but vary depending on your address, the volume of your order and its weight.

1.3 Within Greece

All products are sent by courier to the address you have stated in your order, within 2-7 working days, if they are immediately available. For orders weighing up to 2 kg, the cost is 3.80 euros for the entire courier network in mainland Greece and 3.80 euros for the entire courier network in the island areas. Each additional kilo has an additional charge of 1.30 euros for the entire courier network in mainland Greece and 1.30 euros for the entire courier network in the island areas, respectively.

Cash on delivery is charged an additional standard fee of 2.00 euros.

For remote / inaccessible areas of the region the payment is charged with an additional charge of 1.50 euros and an additional delivery time of 1-2 working days.

Remote defined are the areas of Greece that are outside the city limits and within a radius of 40 km from the city center. Areas outside the city limits and within a radius of more than 40 km are inaccessible. In the above areas there is a financial burden due to the kilometer distance as mentioned above.

It is possible to contact you by phone before delivery.

Shipments of products are insured based on the respective policy and terms of transactions of the courier.

1.4. Shipments to Cyprus

All products are sent by courier to the address you have stated in your order. Indicative Delivery Time 5-8 working days, if the order is placed by Monday of each week. For orders weighing up to 3 kg, the cost is 9.50 euros, with a weight of 3.01 kg up to 5 kg the cost is 12.50 euros, with a weight of 5.01 kg up to 10 kg the cost is at 19.50 euros, with a weight of 10.01 kg up to 20 kg, the cost is 30.50 euros. Each additional kilo has an additional charge of 2.00 euros.

The cash on delivery method as well as the shipping with free shipping over 50 euros do not apply to purchases outside Greece.

1.5. In case the product is not ready for delivery, the order remains pending and the Company will contact you for the expected time of availability of the product, the case of replacement, or the cancellation of the order depending on the ability of the Company.

1.6. The address stated by the online store user must be real, valid and accurate. The Company does not bear any responsibility for the non-delivery or the late delivery of the products, in case of incorrect delivery address. In case of absence from the declared address, or any change of the data of the declared address, the user of the online store is responsible for the timely information of the Company, in order to make the shipment to the correct address. Otherwise, he will bear the additional transportation costs himself. or the cost of inefficient transportation.

1.7. The receipt of the item and the signature of the buyer on the form of the carrier implies the acceptance of the order by the buyer. In case of delay in delivery of your order, or for any complaint regarding its execution, contact us at email info@myecotype.gr, or by phone at 6942986934

1.8. In case of delay in delivery of the product due to the fault of the transport company, the Company is not liable. In the event of further fault of the transport company, which resulted in a defect of the product, you retain all the rights listed below for the defective products.

2. Payment methods

By Credit / Debit Card:

Each purchase is made at the option of the buyer with the possibility of repayment and with credit cards Visa, Mastercard, Maestro, Diners, Discover and Masterpass.

Transactions are made in real time (real time) in the secure environment of Alpha Bank on a fully certified platform according to PCI DSS specifications.

Payments are made with strong customer identification since Alpha Bank e-Commerce service fully supports the 3D Secure security protocol that ensures online card payments.

The personal information of the buyer – user of the online store www.myecotype.gr card payments are protected by the TLS (Transport Layer Security) protocol. Transfer encrypted to 128bit with SSL (Secure Sockets Layer) protocol.

Thus, the online store www.myecotype.gr does not have access to the personal data of the buyer – user, e.g. card number and expiration date, code CVV2 / CVC2.

The Company has no participation in this process and the sensitive data of your credit / debit card are not stored in its system, nor in its website. www.myecotype.gr

In case the buyer who makes the transaction is not the same person as the owner of the credit card, the Company does not bear any responsibility and has no obligation to refund.

Payment can be made: via credit, debit and prepaid cards of Visa, Mastercard, Maestro, Diners, Discover and Masterpass.

Cash on delivery:

You can pay the courier company by delivering the products to your place.

Deposit to account:

You can pay for your order by depositing in the Bank account of the Company. In case the payment is not completed within 3 working days from the order, it is canceled. In order to confirm your payment immediately, when depositing the amount, indicate the name of the buyer and the number of the order. Transaction costs are borne by the principal. After depositing the money, please send the deposit via e-mail to info@myecotype.gr.

Eurobank

Account Number: 0026.0336.76.0201040860

IBAN: GR1902603360000760201040860

Beneficiary: KYRMOS NIKOLAOS GEORGE / ΚΥΡΜΟΣ ΝΙΚΟΛΑΟΣ ΓΕΩΡΓΙΟΣ

Alpha Bank

IBAN: GR2101407200720002002012067 BIC: CRBAGRAA

Beneficiary: KYRMOS NIKOLAOS GEORGIOU/ ΚΥΡΜΟΣ ΝΙΚΟΛΑΟΣ ΓΕΩΡΓΙΟΥ

Cards Available

D. RETURN AND CANCELLATION POLICY

1. Product Returns due to delivery error

1.1. In all cases in which other than the sold products are delivered, by type, or in case of excessive quantity, the buyer – user of the online store www.myecotype.gr returns the products immediately to the Company, intact and sealed, with their complete packaging and the documents that accompanied them, to check and determine the error.

1.2. In this case, the costs of returning the products to the Company as well as the costs of returning the order to the buyer are borne by the Company, as long as the method of return proposed by the Company is observed.

2. Returns of defective products

2.1. In case it is found that the delivered product has a defect due to the fault of the Company, the buyer – user of the online store www.myecotype.gr, is entitled not to receive, but to return immediately the defective product (intact and sealed) to the Company together with all the documents that accompanied it, and with its complete packaging. If it is a defect found later in the delivery and the packaging does not exist, or also if the product packaging was omitted by the distributors upon delivery of the item, the product packaging is not required.

2.2. The return of the products will be done by courier and the Company will be charged both with the costs of sending the defective products to the Company and with the costs of sending the new products to the buyer.

2.3. After the return of the products, the defect is checked by the Company, which will contact the buyer for information on the results of the inspection.

2.4. If the defect is found, the product is replaced, otherwise the transaction is canceled in case it is not possible to replace the product in a reasonable time. In case of cancellation of the transaction, the refund of the original purchase is made interest-free in the same way as the initial payment of the buyer to the Company, unless otherwise agreed.

3. Return of non-defective products – Right of unjustified withdrawal by the buyer

3.1. The buyer has the right to withdraw from the purchase contract within a period of 14 calendar days from the delivery (acquisition of physical possession) of the products.

The withdrawal is made under the following conditions:

This withdrawal is unjustified and free of charge and, if the item has already been delivered, the buyer must return the product exactly in the condition in which it was received, with all the accompanying forms and its packaging in excellent condition. The return of the item is accepted only if the buyer has paid the shipping costs for the return of the item.

The withdrawal statement is sent in writing electronically to the e-mail info@myecotype.gr Indicatively, it has the following content:

«To the company with the name “KYRMOS NIKOLAOS” which is based in Kalochori, Thessaloniki. 57009, with Vat Num 047553421, Tax Department A’ Thes / nikis, tel. 6942986934, e-mail info@myecotype.gr

 

– I declare / We hereby declare that I withdraw / withdraw from my / our contract of sale of the following goods: ………………………… ..

 

– Ordered on (*) and received on (*

 

– Name of buyer (s)

 

– Buyer address (s)

 

– Signature of buyer (s)

 

– Date _________ »

 

Following the withdrawal statement, the Company is obliged to return the price received within a maximum of 14 days from the proper return of the products. The refund to the buyer will be interest-free by the same means by which the initial collection was made, unless otherwise agreed.

– In case the products are returned damaged, or incomplete, the Company has the right to claim compensation from the buyer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial set-off of the claim. of it vis-.-vis the buyer.

– In any case, the above right of withdrawal does not exist for products that have been unsealed after delivery.

4. Order cancellation

If the online order has been completed but the product has not been shipped yet, the buyer can contact the Company and the latter will cancel his order, free of charge. Depending on the volume of the order and the time of its cancellation and in case of damage to the Company due to it, the buyer may seek its restoration.

info@atwa.gr